Terms and Conditions

ABC Escolar provides an online shopping service regulated by the Terms and Conditions of Sale described below.

In this sense, the use of this website constitutes your agreement with these Terms and Conditions of Sale.

Company data

The website www.abcescolar.pt and the associated domain www.abcescolar.com are registered under the Regulation for the registration of .com and .pt domains/subdomains, with legal deposit no. 340473/12, and are owned by:

Diverse Solutions, Unipessoal LDA

Professor Doctor Carlos Loyd Street, No. 40

4715-319 Braga

Registered at the Braga Commercial Registry Office under the unique registration and legal entity number 513908226.

Contents

The reproduction, transfer, distribution or storage of the contents of this website, without prior written authorization, is prohibited for purposes other than strictly personal use.

ABC Escolar reserves the right to modify, at any time, the information and commercial offer presented regarding: products, prices, promotions, commercial conditions and services.

It is expressly forbidden to introduce links to our website for commercial purposes without prior authorization from ABC Escolar. Likewise, the use of the domain www.abcescolar.pt for abusive purposes and without prior authorization may be subject to recourse to the competent legal means by ABC Escolar.

If you find links on other websites that allow you to access www.abcescolar.pt, we inform you that ABC Escolar is not responsible for the origin of the page or the content contained therein.

In the event of a typographical error in the presentation/description/price of the products, the customer has the right to terminate the purchase and sale contract under the applicable legal terms. Likewise, ABC Escolar has the right to propose changes to the order if the error harms the company.

Please note: The colors displayed on computers depend on several factors, such as the monitor resolution and the color temperature setting of the monitor itself. Therefore, the actual color of the product may not be exactly the same as the color shown in the photograph. However, we always take care to provide the photographs on the product page with the greatest possible accuracy.

Delivery times

The average delivery time varies according to the type of product. If the product is not available in stock, you should consider the approximate delivery times shown below.

Preschool: 21 days

Physics: 30 to 45 days

Biology and Geology: 7 days

Reagents: 15 days

Furniture: 30 days

Inclusive Education: 30 to 45 days

Note: these deadlines may be delayed if items are out of stock or during festive periods.

For exact information about the delivery time of our products, before placing your order , please contact us.


Placing orders online

Placing an Order at www.abcescolar.pt is very easy and complies with all the rules and laws of Electronic Commerce. To order at www.abcescolar.pt follow these steps:

  • Browse our online store to find the desired product(s);
  • Add the product(s) to the Shopping Cart;
  • When you have all the desired products in your Shopping Cart, click on Finalize Order ;
  • If you haven't already done so, fill in the requested fields (Login, registration or guest);
  • Fill in the billing, shipping and payment details;
  • Review your order and click Finalize;

All promotional campaigns follow the general rules of stock availability. Unless otherwise described in the campaign conditions, all campaigns are Online Exclusive.

All promotions offered by ABC Escolar are automatically applied to the shopping cart, according to the conditions of each campaign. Therefore, all returns and exchanges that may result from these purchases using a discount (Promotional Code) will be based on the final invoice value and not the actual value of the items in the order.

For the purposes of calculating shipping costs, the amount to be taken into account is the total purchase amount with discounts applied.

Important : Order processing only begins after payment confirmation (except orders sent to Cash on Delivery).

Delivery times vary depending on our products. For more specific information, please contact us before placing your order.

If the data is not correct or you wish to change your order, you can immediately request the change, or even the cancellation of the purchase through our Customer Support .

Under the terms of Law 7/2004 of 7 January, relating to electronic commerce, ABC Escolar reserves the right to unilaterally cancel the order whenever there is a programming error, computer malfunction or if the contractual proposal arrives at its destination in a deformed manner where the error concerns an essential element of the contract.

FURNITURE

Our furniture is delivered disassembled and will be assembled by the ABC Escolar team upon request.

Exchanges, returns and cancellations

Is it possible to exchange or return a purchased product?

Yes. After receiving your order, you have 14 working days to exchange or return the product(s) purchased. This option is valid for the vast majority of items available on the website, with the following exceptions:

  • Items that are made to order, according to the customer's instructions, cannot be exchanged or returned;
  • Items whose sale involves installation on site cannot be exchanged or returned;
  • Items that are damaged due to use, are not in their original packaging, or are incomplete cannot be exchanged or returned.

What are the conditions for accepting exchanges and returns?

All exchanges and returns will only be valid and accepted by ABC Escolar if they strictly comply with the following conditions:

  • Products must be returned in their original packaging, with all components;
  • Products must be completely intact and sealed, without any damage;
  • The customer must communicate their intention to exchange or return their order via email and wait for an assessment by the ABC Escolar team. After accepting the exchange or return, the customer must send the products properly packaged and stored;
  • Along with the item, the customer must send the tax document received with the order;
  • If the order was delivered to the customer's address, the shipping costs will NOT be refunded.

Any violation of the conditions described may result in the cancellation of the exchange or return process.

What should I do to exchange or return the product?

The customer must communicate their intention to exchange or return their order in writing to the email geral@abcescolar.pt . After due acknowledgement of the reasons for exchange or return and the condition of the items in question, the ABC Escolar team will issue its assessment and inform the customer of the conditions and steps to follow.

The customer is responsible for sending the items they wish to exchange or return. To do so, they may use the shipping service they choose, and will be responsible for both the payment of the amounts applied and the delivery.

The address to which items for exchange or return must be sent is as follows:

ABC School

Sezim Street, 1221

St. James of Candoso

4835-249 Guimarães

How will I be reimbursed?

After receiving the goods, the ABC Escolar team will check the integrity of the returned products and will refund the corresponding amount via bank transfer within 14 days, or by issuing a voucher valid for one year from the date of issue. The shipping costs charged at the time of ordering, as well as the return shipping costs, are the responsibility of the customer.

Is it possible to cancel an order?

Yes. You can cancel your order within five business days after payment. This option is valid for all orders except for the following exceptions:

  • Orders that are being manufactured specifically according to the customer's instructions cannot be cancelled.

Notes:

ABC Escolar reserves the right to, at any time, change the conditions and rules of the website, without prior notice to the customer.

The Policy described is valid for purchases made exclusively in the ABC Escolar online store.